VoIP Phone Systems for Small Businesses

Seamless Integration of Multiple Networks

ETERNITY PE is a converged IP-PBX platform offering connectivity to all legacy and new generation telephony networks such as VoIP, POTS (CO), GSM/3G, T1/E1/PRI and ISDN BRI. Further, advance cost control features such as Automatic Route Selection, Call Budgeting and Gateway features ensure each outgoing call is made at minimal charges.

Range of Phone Options

ETERNITY PE seamlessly delivers complete access to system features on a device of user’s choice regardless of the location such as office, home or roaming in the field. Users can flexibly choose from convenient phone options. This in-turn facilitates extended user reach and flexibility to communicate from anywhere and at any time.

VARTA WIN200

Matrix VARTA WIN200, a Laptop and PC based Unified Client, benefits smaller businesses by offering communication flexibility to employees. It allows users to use PCs and Laptops as communication endpoints, saving huge infrastructure costs. Matrix VARTA WIN200 on ETERNITY PE provides a competitive edge to smaller business units by enabling access to multiple productivity features like:

• 1,000 DSS and 600 BLF Keys
• Corporate Directory Integration
• Drag and Drop Conference
• Contact Grouping
• Presence Sharing

Scalable Systems

The scalable platform of ETERNITY PE allows users to start from the exact number of trunk and extensions and extend its capacity in future. ETERNITY PE6SP is expandable up to 48 TDM users and up to 50 IP users.

VOIP Telephony

ETERNITY PE offers connectivity to VoIP telephony to avail benefits of low cost long distance calls, flexibility to communicate from anywhere and a host of advance call management features. ETERNITY PE supports up to four SIP accounts and 50 local or remote IP extensions.

Advance VoIP Features:

• Open-standard SIP
• VoIP Trunks and Extensions
• Presence Indication and IM
• Peer-to-Peer Calling
• Dynamic DNS client
• VoIP Calls over UMTS (3G)
• Call Forking
• Fax over IP (T.38 and Pass-Through)

Mobility Features

ETERNITY PE provides true mobility to its users by allowing them to use their mobile phones as office extensions. All convenience features, preferences and settings available on user’s desk phone follows on user’s Wi-Fi and Mobile extensions. Mobile users can easily transfer, hold or forward calls to office extensions, initiate conference calls and remotely access shared trunk resources from the road or customer location.

Mobility Features:

• Mobile Trunks and Extensions
• Outbound Calls using Office Lines
• Call Back on Mobile
• Access to Centralized Voice Mail
• Dual Ringing on Desk Phone and Mobile
• Automatic DISA Access
• Multi-party Conference

Advance Voice Mail

ETERNITY PE offers voicemail features that increases customer responsiveness and efficient handling of customer calls round-the-clock. Voice mail in ETERNITY PE provides Multiple Auto-attendants, Option to Leave Voice Messages, Email Notification of Voice Mail and Automatic Recording of Important Calls. This ensures professional business approach and enhanced customer services.

Voice Mail Features:

• Personalized Greetings and Messages
• Email Notification of Voice Mail
• Customizable Mailbox Size for Individual Users
• Conversation Recording up to 576 Hours
• Broadcast Message to all Mailboxes
• Flexible Graph and Node Structure
• Multiple Message Wait Notification Alerts

Hospitality Features

ETERNITY PE offers a host of advance hospitality features, which can perform hotel tasks such as Check-In, Check-Out, DND, Wake-Up Alarms, Reminders, Print Check-Out reports, etc. making it a complete Hotel PBX. These features are easily managed by the Front Desk Management wizard. In addition, it also supports third party PMS and CAS integration.

Voice Mail Features:

• Personalized Greetings and Messages
• Email Notification of Voice Mail
• Customizable Mailbox Size for Individual Users
• Conversation Recording up to 576 Hours
• Broadcast Message to all Mailboxes
• Flexible Graph and Node Structure
• Multiple Message Wait Notification Alerts

Integrated Gateway Features

ETERNITY PE provides integrated gateway functionality to route calls between different networks. This makes it an all integrated solution and eliminates the requirement of external gateways.

Easy Installation and Management

ETERNITY PE easily gets installed into any office environment with various mounting options such as Table Top, Wall Mount and 19” Rack Mount. ETERNITY PE is easy to manage for day-to-day operations with local and remote programming options such as web based GUI, Analog Phone, Digital Key Phone and Mobile Phone.